What I've Learned From Working at M. Gale
As I look back on my first year as a consultant at M. Gale, it’s hard to believe how quickly time has passed. I’ve witnessed how a comprehensive fundraising strategy can empower organizations to expand their programs, reach new audiences, and create lasting impact. I’ve also seen the resilience of nonprofits as they navigate challenging economic climates and donor fatigue, all while staying true to their mission. I’ve seen firsthand how a well-executed campaign can unlock new levels of impact and help organizations achieve their boldest goals. These organizations are a testament to the power of philanthropy when it’s done thoughtfully, with intentionality, and in partnership with the communities they serve. The work I’ve done, primarily around transformational capital campaigns, has brought me into close partnerships with organizations that are shaping the future of human services, healthcare and faith-based communities. And in this process, I’ve learned invaluable lessons about philanthropy, fundraising, and myself.
Be a Good Listener.
The power of listening is truly the heart of effective consulting. As a consultant, my role isn’t to impose my ideas but to listen and understand deeply the needs, aspirations, and challenges of the organization. Listening isn’t just about hearing words; it’s about truly understanding the pulse of an organization. It’s about connecting with key stakeholders, from the leadership team to frontline staff, and even donors and volunteers, to understand what drives them and what their vision for the future looks like. This listening posture has helped me build deeper, more authentic relationships with clients, allowing me to develop solutions that truly meet their needs, rather than imposing a one-size-fits-all approach. Understanding an organization’s culture, history, and goals is the foundation for creating meaningful strategies that lead to long-term success.
Be a Student of the Organization.
Being a consultant is as much about being a student as it is about being an expert. When I first engage with an organization, I make it a priority to understand them inside and out: their mission, their values, their challenges, and their opportunities. This requires more than just reviewing a strategic plan or financial documents. It’s about asking the right questions, observing how things function day-to-day, and truly immersing myself in the organization’s work. This “student” approach has also extended to understanding the broader context in which my clients operate. Economic and socio-political factors are inextricably linked to an organization’s ability to fundraise and fulfill its mission. Changes in government policy, shifts in the job market, or new trends in philanthropy can all influence donor behavior and organizational priorities. Staying attuned to these dynamics has been critical in helping clients make strategic decisions that position them for success.
Know your strengths and use them.
The team approach at M. Gale gives consultants the opportunity to truly operate within their skillset. With the tools I have been provided, I have learned more about my own strengths and feel more confident in using them for the benefit of the client. I’ve had the opportunity to leverage my natural skills in project planning and execution while working alongside colleagues who are relational experts and talented writers – what a powerful team!
Flexibility is everything.
I am a very disciplined and methodical person and It’s easy to become attached to a specific vision or path, but in the fast-moving world of philanthropy, the ability to remain agile is essential. Each organization has its own rhythm, and part of being effective is learning how to adapt to that rhythm while still guiding the work forward.
Perhaps the most gratifying part of my work this past year has been seeing how the organizations I’ve worked with are using philanthropy to fuel transformation. A well-executed capital campaign can do more than just raise money—it can change the trajectory of an organization and unlock its potential to serve communities in deeper, more meaningful ways. As I reflect on my first year at M. Gale, I’m filled with gratitude for the opportunity to contribute to such important work. The lessons I’ve learned—from the importance of listening to the value of flexibility—have made me a better consultant, a more empathetic partner, and a stronger advocate for the power of philanthropy. Looking ahead, I’m excited about the future. The nonprofit sector is constantly evolving, and I feel privileged to be part of this dynamic field, helping organizations raise the funds and build the capacity they need to change the world.
As a Consultant, Chelsea Tibbitts has strong skills in strategic planning, operationalizing organizational vision, fund and gift development, and relationship management. She has a keen ability to create efficient systems that help clients break down their goals into manageable bite-sized pieces. It is her passion for helping under-resourced communities that drives her to do this work.
